Cookie Policy
Last Updated: March 31, 2026
Learn how we use cookies to enhance your experience with BizwaChat.
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Introduction
This Cookie Policy explains how BizwaChat and our partners use cookies and similar tracking technologies when you visit our website and use our Service. We are committed to transparency about how we collect and use information to enhance your experience while respecting your privacy.
Why We Use Cookies
1. Essential Service Delivery
Cookies enable us to deliver the BizwaChat platform securely and efficiently. Without certain cookies, features like maintaining your login session, remembering your preferences, and protecting against fraud would not function.
2. User Experience Improvement
We use cookies to remember your preferences, language settings, saved items, and customize your dashboard. This allows us to provide a personalized and seamless experience tailored to your needs.
3. Analytics & Performance
We collect analytical data to understand how users interact with BizwaChat. This helps us identify bottlenecks, optimize performance, and make data-driven improvements to the platform.
4. Security & Fraud Prevention
Cookies help us detect and prevent fraudulent activities, suspicious login attempts, and unauthorized access. We use them to implement security measures like CSRF tokens and anomaly detection.
5. Marketing & Advertising
We use cookies to measure the effectiveness of marketing campaigns, track conversions, and display relevant content and advertisements based on your interests (where permitted by law).
Third-Party Cookies & Services
BizwaChat partners with third-party services that may place cookies on your device. These include:
Analytics Services
We use analytics providers (e.g., Google Analytics) to understand user behavior, traffic patterns, and platform performance. These services may set cookies to track your interactions.
Payment Processors
Our payment processor, Stripe, uses cookies for secure payment processing and fraud prevention. Stripe maintains its own privacy and cookie policies.
Marketing & Advertising Partners
We may work with advertising partners (e.g., Facebook Pixel, LinkedIn Insight Tag) to measure ad performance and show you relevant content based on your interests.
CRM & Integration Partners
If you integrate third-party CRM systems (e.g., Zoho, Hubspot), these services may set their own cookies when you authorize the integration.
How to Control & Manage Cookies
Browser Controls
Most browsers allow you to control cookies through settings. You can:
- • Accept or reject cookies automatically
- • Delete existing cookies and clear browsing data
- • Set restrictions on specific sites
- • Use private or incognito browsing modes
Do Not Track (DNT)
If your browser supports DNT signals, we respect your DNT preferences. However, please note that DNT is not universally supported across all websites and services.
Cookie Preference Center
When you visit BizwaChat, we display a cookie consent banner allowing you to:
- • Accept all cookies
- • Reject non-essential cookies
- • Customize your preferences for each cookie category
⚠ Important Note
Disabling essential cookies may impair the functionality of BizwaChat, preventing proper login, session management, and security features. We recommend keeping essential cookies enabled.
Cookie Retention Period
The duration for which we retain cookies depends on the cookie type:
GDPR & Privacy Law Compliance
BizwaChat is compliant with cookie regulations including:
Questions About Our Cookies?
If you have any questions about this Cookie Policy or our use of cookies, please contact us:
✉ Email: [email protected]
📍 Address: Ingress IT Solutions, #610, Vraj Valencia, Science City Road, Sola, Ahmedabad - 380060, Gujarat, India