1
Connect Gateway
Connect your existing payment gateway (Razorpay, Stripe, PayPal) in BizwaChat settings. Takes under 5 minutes.
WhatsApp Payments
Accept Payments Directly Inside WhatsApp — Zero Friction, Higher Conversions
Let customers pay without leaving the conversation. Send payment links, track orders, and collect money directly inside WhatsApp — increasing checkout conversion by up to 40%.
20+ Payment Gateways
PCI-DSS Compliant
Instant Payment Notifications
20+ Payment Gateways
40% Higher Checkout Conversion
Zero App Switching
Instant Payment Alerts
Payment Links
WhatsApp Payment Links — Sent in One Click
Generate a payment link for any amount and send it inside WhatsApp in seconds. The customer sees a branded payment card, taps it, and completes checkout in their browser — without losing the WhatsApp thread.
- Generate links for custom amounts or from product catalog
- Branded payment pages with your logo and company name
- Set expiry (1h, 24h, 7 days) to create urgency
- Instant WhatsApp notification to agent when payment received
Order Tracking
Order Tracking in Chat — Customers Always in the Loop
Proactive order updates in WhatsApp reduce "Where is my order?" support tickets by 65% and boost customer satisfaction scores significantly. Customers love being informed without having to ask.
- Automated status updates: confirmed, packed, shipped, delivered
- Live tracking links embedded directly in WhatsApp messages
- Connects to Shiprocket, Delhivery, FedEx, and 30+ carriers
- Delivery failure alerts with rescheduling flow triggered automatically
Auto Invoicing
Automated Invoices — Professional, Instant, Branded
The moment a payment is confirmed, BizwaChat automatically generates a branded PDF invoice and sends it via WhatsApp. No manual effort, no delays — customers get their receipt in seconds.
- Auto-generated on payment confirmation — zero manual work
- Branded with your logo, business name, and GST/tax details
- GST-compliant invoice format for Indian businesses
- PDF download link + option to resend any past invoice
StyleKart
Tax Invoice
#INV-9921
Dec 15, 2024
PAID
Razorpay · UPI
| Item | Qty | Amount |
|---|---|---|
| Blue Denim Jacket (M) | 1 | ₹1,499 |
| White Casual Tee | 2 | ₹898 |
| GST included (5%) | ₹114.14 | |
| Total Paid | ₹2,397 | |
Connected Payment Gateways
Razorpay
ActivePayU
Active20+ gateways supported · Connect any gateway in under 5 minutes
Including Square, Paytm, CCAvenue, 2Checkout, and more
Multi-Gateway Support
Multi-Gateway Support — Use the Gateway You Already Trust
Don't switch payment providers. BizwaChat integrates with your existing gateway — Razorpay, Stripe, PayPal, or any of 20+ supported providers. Connect in minutes and start accepting WhatsApp payments immediately.
- Connect existing gateway — no new merchant account needed
- Multiple active gateways: route by currency or geography
- BizwaChat never stores card data — PCI-DSS compliant
- Automatic reconciliation: match WhatsApp orders to gateway transactions
WhatsApp Payments for Every Business Type
E-commerce, Services, and Education all grow faster with in-chat payments
E-commerce — Checkout Where Customers Are
67% of online shoppers have abandoned a checkout because the process was too complicated. WhatsApp payments eliminate the friction — no new accounts, no website navigation, no form fatigue. Just tap and pay in the chat they already have open.
- COD to prepaid conversion via WhatsApp payment request
- Abandoned cart recovery with instant payment link
- Upsell at checkout: "Add ₹500 more for free shipping"
- Post-purchase invoice and loyalty points update in-chat
Services — Get Paid Faster After Every Booking
Service businesses (clinics, salons, consultants, tutors) using WhatsApp payments collect 28% more deposits at booking and have 83% fewer no-shows. Requesting payment is now as easy as sending a message.
- Advance deposit request at appointment booking
- Final balance payment link after service delivery
- Recurring payment links for monthly retainer clients
- Payment reminder drip for outstanding invoices
Education — Enroll and Collect Fees on WhatsApp
Coaching institutes and online course creators using BizwaChat collect fees directly in WhatsApp conversations — eliminating the friction of redirecting students to payment portals that cause drop-offs.
- Course enrollment payment link in WhatsApp Flow
- EMI / installment plan links for fee payment
- Automated fee reminder 3 days before due date
- Instant enrollment confirmation on payment received
How It Works
Collect Your First WhatsApp Payment in 4 Steps
From gateway connection to paid order confirmation in under 10 minutes.
2
Generate Link
Enter the amount and description. BizwaChat generates a branded payment link from your gateway in one click.
3
Send in WhatsApp
The payment link is sent as a rich card inside the WhatsApp conversation - no copy-pasting, no switching apps.
4
Get Paid & Notify
Customer pays, you get an instant WhatsApp notification, the invoice is auto-sent, and the order status updates automatically.
Customer Stories
Testimonials
Businesses getting paid faster with WhatsApp workflows
Teams combine payment links, reminders, and status updates to improve collection performance in-channel.
Returns 31% to 8%
"Moving key orders to prepaid links reduced return risk and improved order quality quickly."
N
Neeraj Jain
Founder, QuickFashion.in
No-shows 22% to 4%
"Deposit collection before appointments made attendance and planning much more predictable."
D
Dr. Asha Rajan
Clinic Director, VitalCare
97% on-time collection
"Automated fee reminders with links reduced manual chasing and improved on-time collections."
S
Sanjay Tripathi
Director, AceCoaching
-34% reconciliation lag
"Payment workflows tied to order events improved reconciliation speed for our operations team."
U
Umar Sheikh
Finance Ops, CargoNest
+21% invoice realization
"Follow-up and retry reminders increased invoice realization without increasing support workload."
P
Pooja Bansal
Revenue Manager, SkillForge
-39% manual follow-up
"Collections now run through governed templates and event triggers instead of ad hoc agent messaging."
N
Nadia Roy
Operations Lead, HomeVista
Returns 31% to 8%
"Moving key orders to prepaid links reduced return risk and improved order quality quickly."
N
Neeraj Jain
Founder, QuickFashion.in
No-shows 22% to 4%
"Deposit collection before appointments made attendance and planning much more predictable."
D
Dr. Asha Rajan
Clinic Director, VitalCare
97% on-time collection
"Automated fee reminders with links reduced manual chasing and improved on-time collections."
S
Sanjay Tripathi
Director, AceCoaching
-34% reconciliation lag
"Payment workflows tied to order events improved reconciliation speed for our operations team."
U
Umar Sheikh
Finance Ops, CargoNest
+21% invoice realization
"Follow-up and retry reminders increased invoice realization without increasing support workload."
P
Pooja Bansal
Revenue Manager, SkillForge
-39% manual follow-up
"Collections now run through governed templates and event triggers instead of ad hoc agent messaging."
N
Nadia Roy
Operations Lead, HomeVista
Industry Playbooks
Industry Payment Conversion Journeys
See how teams across industries reduce payment drop-offs by bringing transactional steps directly into chat.
01
Finance
Finance Workflow
A fintech startup opened 50K accounts in 4 months by moving KYC verification to WhatsApp. Completion rate jumped from 38% (email) to 94%.
Expected Impact
₹8.2M additional revenue from faster onboarding. Support team reduced by 40%.
B
Bizwachat
Online
Hi Nirmal,
Your product is waiting in the cart.
Complete your purchase now!
Generate Invoice
Notify Payee
Get Paid
Track Payments
₹2500
B
Sent to Bizwachat
Complete
Complete
02
Healthcare
Healthcare Workflow
A 200-bed hospital cut patient no-shows from 18% to 3% by sending appointment reminders and pre-visit forms on WhatsApp.
Expected Impact
₹2.1M revenue recovery annually. Front desk team freed from call-and-recall.
9:41
WhatsApp Flow
Native in-chat form experience
Live
Your appointment tomorrow at 2 PM. Confirm or reschedule?
Open Flow
Step 2 of 3
Pre-Visit Check-In
Structured answers are saved instantly for your team.
68% complete
Full Name
Text
Email Address
Phone Number
Mobile
After submit
Instant syncForm answers can trigger follow-up, create a lead, update records, or route the chat to the next step automatically.
03
Enterprise
Enterprise Workflow
A Fortune 500 company unified 12 support teams (180 agents) across regions on WhatsApp. Response time dropped from 8 hours to 12 minutes.
Expected Impact
93% CSAT improvement. $4.3M annual support cost savings.
All Chats
•
24
Assigned to Me
•
Resolved
•
Active Conversations
No conversations yet
04
Retail
Retail Workflow
A 200-store retail chain used WhatsApp to unify inventory queries and orders. Average order size grew 34% because customers could ask questions instantly.
Expected Impact
$12M incremental revenue in first year. Customer returns fell 22%.
RetailChain Co
Sponsored
Find your size instantly on WhatsApp. Click and chat with our retail experts now.
Chat with us
143 comments • 58 shares
RetailChain Co
Verified Business
Do you have size M in blue?
Yes, 3 in stock at your nearest store. Should I reserve one for 2 hours?
More Industry Solutions
Browse all industry-specific BizwaChat solution pages and choose the use case aligned with your go-to-market goals.
Education
Admissions, fee reminders, and student engagement workflows.
Visit solution pageFood
Order nudges, menu campaigns, and delivery communication.
Visit solution pageeCommerce
Cart recovery, shipment updates, and repeat purchase triggers.
Visit solution pageReal Estate
Property inquiry routing and site-visit follow-ups.
Visit solution pageTravel
Itinerary updates, booking reminders, and upsell flows.
Visit solution pageProfessional Services
Consultation booking and proposal progression flows.
Visit solution pageLogistics
Order tracking and delivery milestone notifications.
Visit solution pageAutomotive
Test-drive, service reminders, and lead follow-up automation.
Visit solution pageSales Teams
Lead response automation and conversion acceleration.
Visit solution pageMarketing Teams
Campaign orchestration and audience lifecycle engagement.
Visit solution pageCustomer Support
Ticket deflection and agent-assisted support threads.
Visit solution pageSMBs
Lean teams scaling support and growth on WhatsApp.
Visit solution page
FAQ
Frequently Asked Questions
Everything you need to know about WhatsApp payments
BizwaChat supports 20+ payment gateways including Razorpay, Stripe, PayPal, PayU, Cashfree, Instamojo, Square, 2Checkout, CCAvenue, Paytm, and more. You connect your existing gateway account — no new merchant registration required. For international businesses, Stripe and PayPal cover most geographies.
Yes, completely. BizwaChat generates a secure payment link from your connected gateway (Razorpay, Stripe, etc.) and sends it via WhatsApp. The actual payment is processed by your gateway on their PCI-DSS Level 1 certified infrastructure. BizwaChat never touches, stores, or processes card data — we handle only the order and notification layer.
Yes. For any unpaid payment link, BizwaChat can automatically send reminder messages at your configured intervals — for example, 24 hours after sending, then 48 hours, then 72 hours. You can customize the reminder message copy and set a maximum number of reminders per contact to avoid being intrusive.
Yes, if your payment gateway supports EMI or installment plans. Razorpay and Cashfree offer EMI options. BizwaChat generates each installment payment link and automatically sends it when the installment is due, along with a reminder if the payment isn't made on time.
BizwaChat provides a unified payment dashboard showing all generated links, payment statuses (pending, paid, failed, expired), transaction IDs, and revenue analytics. You can filter by date, gateway, or agent. All transaction data can be exported to CSV or synced to your accounting software (QuickBooks, Zoho Books) via webhooks.
Payments inside WhatsApp
Collect revenue inside the conversation, not after the conversation
Send payment links, invoices, reminders, and status updates from the same customer timeline so your team closes faster with less checkout friction.
14-day free trial
Gateway-ready workflows
Invoice and reminder support
Cancel anytime