BizwaChat gives travel agencies and tour operators one platform to automate package discovery, booking confirmation, pre-trip communication, and post-trip re-engagement — all on WhatsApp.
No credit card · GDS-ready · API automation
Hi Priya! 👋
Grab our best-ever Bali deal: ₹45,999/person incl. flights, resort & breakfast. Limited seats available!
Offer valid until 30 Apr 2025
Trusted by travel operators and hospitality brands
Operational User Journey
From first enquiry to conversion and retention, run high-quality Travel customer journeys through one governed WhatsApp operating layer.
01. Click-to-WhatsApp Ads
Move paid and inbound demand into structured qualification journeys so your team responds with full context.
SkyTrail
Sponsored
New Travel offer now live. Chat on WhatsApp for pricing, availability, and priority assistance.
Chat with us
SkyTrail
Verified Business
Absolutely. Please share your requirement and we will recommend the best option in minutes.
02. Bot + Flow Builder
Collect structured customer inputs with conditional journeys before handing qualified cases to your team.
03. Template + Drip Campaigns
Launch timed reminders, nurture sequences, and promo follow-ups while keeping messaging governance intact.
Launch enterprise-grade journeys with governance, automation, and measurable pipeline impact.
04. Broadcast & Campaign Nurturing
Run high-volume outbound journeys with segmentation, approvals, and measurable campaign impact.
3 ITEMS
✈️ Explore our holiday packages and exclusive travel deals — limited seats!
05. Lead Conversion & AI Automation
Close deals using AI-driven automation, product catalog, document delivery, and WhatsApp Payments — all without leaving the chat.
06. Shared Team Inbox — Across Every Stage
Your entire team manages leads, nurture conversations, and post-conversion support from one governed WhatsApp inbox with AI tools built in.
Please add airport pickup to my Bali itinerary.
Need visa checklist for upcoming departure.
More Bookings via WhatsApp
Booking Confirmation Rate
Upsell Revenue per Trip
Fewer Booking Abandonments
"Booking conversion increased by 52% and upsell revenue grew 2.4x after moving to WhatsApp-first customer engagement."
TravelOrbit moved inquiry handling, itinerary sharing, and post-booking engagement into WhatsApp. Automated trip reminders, upsell sequences, and real-time status updates helped agents focus on high-value customers while automation handled routine communication seamlessly.
Travel Rollout Timeline
Connected WhatsApp API, set up inquiry response automation, and mapped travel product journeys.
Launched itinerary sharing flows, booking confirmations, and pre-travel reminder sequences.
Activated upsell campaigns, post-travel feedback collection, and repeat booking re-engagement.
Key Products for Travel
Jump into the product pages used for booking automation, itinerary sharing, upsell campaigns, and traveler support.
Handle destination inquiries, package details, and booking availability automatically 24/7.
Trigger booking confirmations, pre-departure reminders, and post-trip follow-up sequences.
Send seasonal deals, destination campaigns, and last-minute offers to your traveler database.
Build tour selection, visa documentation, and travel preference collection workflows.
Nurture prospects with personalized destination content and travel inspiration sequences.
Convert travel ad traffic directly into WhatsApp inquiries and package quote conversations.
BizwaChat teams typically launch one high-impact workflow first, then scale into cross-functional automation with clear revenue and operations gains.
Case Study Snapshot
Unified inquiry handling, itinerary communication, and pre/post-trip engagement into one WhatsApp-led customer journey.
Booking Response Time
-35%
Inquiry-to-Booking Conversion
+22%
Agent Efficiency
+18%
Integrate booking engines and guest operations with BizwaChat to automate itinerary, alerts, and trip lifecycle communication.
Industry systems
3
Automation paths
3
Connectors in use
6
Travel Systems
CRM and Booking Engines
Inquiry status, booking stages, and guest profiles.
Itinerary and Reservation Platforms
Trip updates, schedule changes, and confirmation events.
Guest Support and Operations
Pre-trip support, in-trip escalations, and post-trip follow-up.
BizwaChat orchestration layer
Each connector and downstream workflow shown here is generated from the architecture mappings supplied by the solution page.
Questions travel agencies commonly ask before onboarding with BizwaChat.
WhatsApp is the highest-engagement marketing channel available, with 98% open rates compared to 18–22% for email. BizwaChat enables travel agencies to broadcast targeted deals to segmented customer lists, re-engage past travellers with loyalty offers, automate booking confirmations, and provide real-time support — all from one platform. Agencies using BizwaChat typically see 2–3x higher conversion rates from their marketing spend versus email campaigns alone.
Yes. BizwaChat supports sending any document type via WhatsApp Business API. You can deliver itinerary PDFs, hotel booking vouchers, flight e-tickets, visa application forms, travel insurance certificates, and packing guides directly to travellers' WhatsApp. Everything is in one conversation thread, which travellers find far more accessible than searching through email attachments — especially when they are already travelling.
BizwaChat's broadcast engine lets you send personalised WhatsApp messages to thousands of opted-in contacts simultaneously. Before sending, you segment your audience by destination preference, past travel history, budget bracket, and preferred travel season. Each recipient gets a message that feels personal — using their name and referencing their specific interests — which dramatically increases click-through and booking conversion rates. All broadcasts comply with Meta's policies and include built-in opt-out management.
Absolutely. BizwaChat gives your team a shared inbox where all agents can respond to in-trip traveller messages in real time. You can set up automated in-trip messages that proactively share hotel check-in instructions, local emergency numbers, transport reminders, and itinerary changes. For urgent issues like flight cancellations or hotel problems, BizwaChat can escalate conversations automatically to a senior team member based on keywords like "urgent" or "emergency."
Yes. BizwaChat integrates with booking systems, travel CRMs, and OTA platforms via REST API and webhooks. When a booking is confirmed, modified, or cancelled in your system, BizwaChat automatically triggers the corresponding WhatsApp message. Pre-trip drip sequences, check-in reminders, and post-trip review requests all fire based on real booking data — no manual scheduling needed. Contact our team for specifics about your booking platform integration.
Cross-vertical playbooks
See how BizwaChat workflows adapt across high-growth verticals.
Join travel agencies and tour operators already growing bookings, reducing cancellations, and delighting travellers with BizwaChat's WhatsApp automation. Set up in 15 minutes.
Free 14-day trial · All features included · Cancel anytime · Official WhatsApp Business API
