1
Segment
Use BizwaChat's filter builder to define your target audience from your contact database with pinpoint precision.
WhatsApp Marketing Platform
Run Campaigns That Convert in Chat
Launch promotional, win-back, and lifecycle campaigns on WhatsApp with clear attribution from send to sale. Marketing teams get faster execution, better reach, and measurable pipeline impact.
Campaign live in 15 minutes
Official WhatsApp API delivery
98%
Delivery rate
vs 85% for email
45%
Average open rate
vs 20% for email
3x
Higher ROI
vs traditional channels
10x
Cheaper than SMS
per conversation
Every Tool You Need to Run High-Converting WhatsApp Campaigns
From building beautiful campaigns to analysing their performance — BizwaChat makes WhatsApp marketing effortless and profitable.
Campaign Builder
Build Stunning WhatsApp Campaigns in Minutes — No Design Skills Needed
BizwaChat's campaign builder lets you craft rich media messages with images, videos, buttons, and personalised text using a simple point-and-click interface. Preview exactly how your message will look before hitting send.
- Rich media support: images, videos, PDFs, audio
- Interactive buttons: quick replies and call-to-action links
- Personalisation tokens: {{first_name}}, {{last_purchase}}, and any custom field
- One-click Meta template submission and approval tracking
Smart Segmentation
Send the Right Message to the Right Audience — Every Single Time
Generic blasts get ignored. BizwaChat's segmentation engine lets you create laser-targeted audiences based on purchase history, behavior, location, language, custom attributes, and more — so every message feels personally written.
- 50+ filter criteria: location, LTV, purchase history, tags
- Dynamic segments that update in real time as contacts change
- Exclusion lists to protect unsubscribers and recent buyers
- Import from Shopify, WooCommerce, or CSV files
Analytics Dashboard
Measure Every Message — Optimise What Works, Cut What Doesn't
Stop guessing what works. BizwaChat's analytics dashboard gives you real-time visibility into every campaign metric — from delivery rates to revenue attributed — so you can make data-driven decisions, not gut-feel ones.
- Real-time delivery, open, click, and conversion tracking
- Revenue attribution for each campaign and message
- Funnel analysis — see exactly where contacts drop off
- Exportable reports for executive stakeholders
A/B Test — Flash Sale Campaign
Variant A — 50% of audience
Winner
" FLASH SALE: 30% off everything — Shop Now!"
46%
Open rate
19%
CTR
6.8%
Conversion
Variant B — 50% of audience
Challenger
"Hi {{first_name}}, your 30% discount expires tonight "
41%
Open rate
14%
CTR
4.3%
Conversion
A/B Testing
A/B Test Every Element — Headlines, Offers, Timing, and CTAs
Every business is different. What converts for your competitor may not convert for your audience. BizwaChat's A/B testing engine lets you test multiple message variants simultaneously so you can scientifically discover what drives the most revenue.
- Test up to 4 message variants simultaneously
- Statistical significance calculator built in
- Auto-send the winning variant to remaining audience
- Test send time, day of week, media type, and CTA text
WhatsApp Marketing for Every Industry
Whatever your business model, WhatsApp marketing delivers unmatched engagement and revenue results.
Flash Sales & Promotions
Drive urgency with time-limited offers sent directly to customers' phones. Average 45% open rates mean more eyes on your deals.
Cart Recovery
Recover 25–35% of abandoned carts with personalised WhatsApp reminders sent 1 hour, 24 hours, and 72 hours after abandonment.
Replenishment Reminders
For consumable products, automatically message customers when they're due for a reorder based on their purchase interval.
Trial Onboarding
Guide trial users through key activation moments with well-timed WhatsApp tips. Increase trial-to-paid conversion by up to 40%.
Upsell Campaigns
Identify users approaching plan limits and trigger targeted upsell messages at the perfect moment — when they need more.
Churn Prevention
Detect at-risk subscribers and proactively reach out with win-back offers, feature highlights, or success manager introductions.
Store Event Promos
Drive foot traffic to your physical store with geo-targeted WhatsApp messages about in-store events, exclusive offers, and new arrivals.
Loyalty Program Updates
Keep loyalty members engaged with points updates, tier upgrades, and exclusive member-only WhatsApp deals.
Product Launches
Build pre-launch buzz and drive Day 1 sales with WhatsApp teaser campaigns to your subscriber base.
Appointment Reminders
Reduce no-show rates by 60% with automated WhatsApp appointment reminders 48 hours and 2 hours before appointments.
Medication Reminders
Improve patient adherence with scheduled medication reminders, refill alerts, and wellness check-in messages.
Health Campaigns
Run seasonal health campaigns — flu shots, health screenings, wellness programmes — with targeted patient messaging.
How It Works
From Idea to Revenue-Generating Campaign in 4 Steps
Most BizwaChat customers send their first revenue-generating campaign within 24 hours of signing up.
2
Create
Build your message in the campaign editor. Add images, videos, buttons, and personalisation. Preview before submit.
3
Send
Schedule for optimal send time or blast immediately. BizwaChat handles delivery at massive scale without throttling.
4
Analyze
Review real-time analytics - opens, clicks, replies, conversions, and revenue. Use the data to make the next campaign better.
Customer Stories
Testimonials
Marketing teams scaling WhatsApp revenue outcomes
Lifecycle and growth teams use segmentation, testing, and attribution to run accountable campaigns.
51% open rate
"Segmented WhatsApp campaigns now outperform our older channel mix with cleaner engagement and faster response."
V
Vikram Sharma
CMO, TrendWear Fashion
4x engagement
"Patient communication campaigns became far more responsive once we shifted reminders to WhatsApp."
D
Dr. Rania Hassan
Director, Al Shifa Clinics
+28% conversion uplift
"A/B testing on campaign variants gave us repeatable improvements rather than one-off creative wins."
M
Mira Chen
Growth Lead, CloudSync SaaS
+22% repeat purchase lift
"Our retention campaigns became easier to sequence with audience triggers and lifecycle segmentation."
N
Naveen Rao
Lifecycle Manager, UrbanBasket
+24% attributed pipeline
"Attribution dashboards helped us defend budget decisions using real pipeline and revenue outcomes."
G
Giulia Costa
RevMarketing Lead, FinBridge
2.6x campaign throughput
"Localized campaign templates helped regional teams run faster while staying aligned with brand governance."
S
Sakshi Verma
Regional Marketing Head, StayGo
51% open rate
"Segmented WhatsApp campaigns now outperform our older channel mix with cleaner engagement and faster response."
V
Vikram Sharma
CMO, TrendWear Fashion
4x engagement
"Patient communication campaigns became far more responsive once we shifted reminders to WhatsApp."
D
Dr. Rania Hassan
Director, Al Shifa Clinics
+28% conversion uplift
"A/B testing on campaign variants gave us repeatable improvements rather than one-off creative wins."
M
Mira Chen
Growth Lead, CloudSync SaaS
+22% repeat purchase lift
"Our retention campaigns became easier to sequence with audience triggers and lifecycle segmentation."
N
Naveen Rao
Lifecycle Manager, UrbanBasket
+24% attributed pipeline
"Attribution dashboards helped us defend budget decisions using real pipeline and revenue outcomes."
G
Giulia Costa
RevMarketing Lead, FinBridge
2.6x campaign throughput
"Localized campaign templates helped regional teams run faster while staying aligned with brand governance."
S
Sakshi Verma
Regional Marketing Head, StayGo
Industry Playbooks
Industry Marketing Playbooks
Detailed industry campaign use cases that show how BizwaChat turns messaging into pipeline and revenue outcomes.
01
Retail
Retail Workflow
A 50-store retail chain ran weekly flash sale broadcasts on WhatsApp. Broadcast revenue: ₹2.1Cr/month. Repeat purchase rate jumped from 12% to 38% with weekly engagement.
Expected Impact
₹25.2Cr annual from broadcasts alone. Marketing ROI: 18x.
BizwaChat
Business Account
02
eCommerce
eCommerce Workflow
An online store ran daily product broadcast sequences to abandoned carts. Cart recovery rate: 34%. Monthly cart recovery revenue: ₹1.8Cr.
Expected Impact
₹21.6Cr annual from abandoned carts. Cost per recovered cart: ₹18.
BizwaChat
Business Account
03
Travel
Travel Workflow
A travel operator broadcasted seasonal destination offers weekly. Repeat bookings from WhatsApp grew to 31% of all bookings. Annual revenue from broadcast: ₹5.4Cr.
Expected Impact
₹5.4Cr from WhatsApp broadcasts. Repeat customer rate: 41%.
BizwaChat
Business Account
04
Food
Food Workflow
A restaurant sent daily specials broadcasts to members. Order frequency jumped from 1.2x/month to 4.1x/month. Monthly revenue uplift: ₹35L.
Expected Impact
₹4.2Cr annual from daily specials. Customer acquisition cost dropped 64%.
BizwaChat
Business Account
More Industry Solutions
Browse all industry-specific BizwaChat solution pages and choose the use case aligned with your go-to-market goals.
Education
Admissions, fee reminders, and student engagement workflows.
Visit solution pageReal Estate
Property inquiry routing and site-visit follow-ups.
Visit solution pageHealthcare
Appointment reminders and patient communication journeys.
Visit solution pageFinance
Lead qualification, KYC nudges, and payment updates.
Visit solution pageProfessional Services
Consultation booking and proposal progression flows.
Visit solution pageLogistics
Order tracking and delivery milestone notifications.
Visit solution pageAutomotive
Test-drive, service reminders, and lead follow-up automation.
Visit solution pageSales Teams
Lead response automation and conversion acceleration.
Visit solution pageMarketing Teams
Campaign orchestration and audience lifecycle engagement.
Visit solution pageCustomer Support
Ticket deflection and agent-assisted support threads.
Visit solution pageSMBs
Lean teams scaling support and growth on WhatsApp.
Visit solution pageEnterprise
Cross-team governance, compliance, and omnichannel orchestration.
Visit solution page
FAQ
WhatsApp Marketing FAQ
Answers to the most common questions about running WhatsApp marketing campaigns.
Yes — provided you have explicit opt-in consent from your contacts. WhatsApp's policy requires users to actively opt in to receive marketing communications from your business. BizwaChat includes consent management tools to help you stay compliant with WhatsApp's policies and local regulations like GDPR and PDPA.
BizwaChat provides multiple opt-in tools: WhatsApp QR codes for in-store signage, chat widgets for your website, click-to-WhatsApp Facebook/Instagram ads, and API-based sign-up forms. Every contact is automatically tagged with their opt-in source for segmentation.
Any business-initiated marketing, utility, or authentication message sent outside of a 24-hour customer service window requires a pre-approved WhatsApp message template. Free-form messages can only be sent within 24 hours of a customer reaching out to you first. BizwaChat manages all template submissions and approvals on your behalf.
Meta typically approves templates within a few hours to 24 hours for standard templates. BizwaChat monitors your template submissions in real time and notifies you immediately upon approval. We also have experience optimising templates to pass Meta's review on the first submission.
Absolutely. BizwaChat supports dynamic variables in message templates — you can inject the customer's first name, last order date, product name, loyalty points balance, or any custom field from your CRM or contact database. Personalised messages see 25–40% higher engagement than generic blasts.
Based on BizwaChat's aggregate data across millions of messages, mid-morning (9–11 AM) and early evening (6–8 PM) in the recipient's local time zone yield the highest open and conversion rates. However, results vary by industry — our analytics show you exactly when YOUR audience engages most.
3x More Revenue Starts Here
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